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Coronavirus: Domestic & international Airlines Advisory On Cancellation and Amendment

COVID-19 outbreak, certain airlines have confirmed their policy for cancellation with a full refund, and date change without penalty.

Domestic Airlines

Air india - Free Cancellations not allowed (penalty will be charged by the airline)

Air India – Travel dates: From 23-Mar-2020 to 30-Apr-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)
    • No-Show charges will be waived off, a ticket to be protected at full value. No need to cancel till you decide to travel.
    • Date change or sector change allowed
    • Changes should be done before 30-Sep-2020
Indigo - Airlines Advisory On Cancellation and Amendment

Indigo – Amendment Policy

  • Travel date: Up to 30-Sep-2020
  • 1 free amendment allowed (penalty charges waived off, fare difference apply)
  • Changes are permissible 3 days prior to departure

Cancellation Policy

  • Travel date: Up to 30-Apr-2020
  • Free cancellations allowed (full refund of the cancellation amount will be created as a credit-note)
  • Credit-note will be valid till 30-Sept-2020 and can be used to make a booking for the same passenger only
GoAir - Airlines Advisory On Cancellation and Amendment

Goair – Travel dates: On or before 14th April 2020

  • Free cancellations not allowed (penalty will be charged by the airline)
  • The Free amendment allowed (penalty charges waived off, the fare difference will apply)
  • Applicable also on No-Shows
  • Flight can be rescheduled for up to 1 year from the original date of travel

Travel dates: From 15-Apr-2020 to 30-Sep-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)
  • Amended travel date should be before 30-Sep-2020 ======================================
AirAsia - Airlines Advisory On Cancellation and Amendment

Air Aisa – Travel dates Upto 14th April 2020 (only for domestic flight)

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Only flights with travel date 22-Mar-2020 will get a full refund on a cancellation or no show
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)
Spicejet - Airlines Advisory On Cancellation and Amendment

Spicejet For flights canceled for travel between 25th March and 14th April 2020

  • A full refund of the cancellation amount will be created as credit-note
  • Credit-note will be valid for 1 year from the original date of travel and can be used to make a booking for the same passenger only

Booking date: On or before 13-Mar-2020
Travel date: On or before 31-Mar-2020

  • Applicable on both Domestic and International flights
  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference apply)
    • Amended travel date should be on or before 30-Apr-2020

Booking date: After 14-Mar-2020
Travel date: No restrictions

  • Applicable on both Domestic and International flights
  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference apply)
    • Amended travel date should be on or before 30-Sep-2020
Vistara - Airlines Advisory On Cancellation and Amendment

Vistara – For flights cancelled for travel between 25th March and 14th April 2020

  • No full refund available on cancellation
  • 1 free Amendment allowed (penalty charges waived off, the fare difference will apply)

Booking date: On or before 31-Mar-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)
    • New travel date should be before 31-Dec-2020
Airindia express - Airlines Advisory On Cancellation and Amendment

Airindia Express – Travel date between 01-Mar-2020 to 30-Apr-2020

  • Free Cancellations not allowed (penalty charges applicable)
  • The Free amendment allowed (penalty charges waived off, the fare difference will apply)
Turkish Airlines Airlines Advisory On Cancellation and Amendment

Turkish Airlines
Booking date: On or before 20-Mar-2020
Travel date: On or before 31-Dec-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
    • New travel date should be before 28-Feb-2021

international  Airlines

Air Canada

Air Canada :-
Booking date: till 04-Mar-2020
Travel date before 30-Apr-2020

  • Applicable on both Domestic and International flights
  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
    • New travel date should be before 31-Dec-2020
    • Cancellation allowed 24 hours prior to departure

Booking date: From 04-Mar-2020 to 31-Mar-2020
Travel date: No restrictions

  • Applicable on both Domestic and International flights
  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
    • New travel date should be before 31-Dec-2020
    • Cancellation allowed 24 hours prior to departure
Air France

Air France
Booking date: Up to 31-Mar-2020
Travel dates: Up to 31-May-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Kuwait Airways

Kuwait Airways
Booking date: No restrictions
Travel dates: Up to 30-Apr-2020

  • Free Cancellations allowed (penalty charges waived off)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
    • Amended travel date should be before 31-Dec-2020
Singapore Airlines

Singapore Airlines
Booking date: Up to 15-Mar-2020
Travel date: Up to 31-May-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Air Arabia

Air Arabia
Booking date: On or before 31-Mar-2020
Travel dates: On or before 31-Dec-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)
    • Tickets should be amended at least 72 hours before departure
    • Amended travel date should be before 31-Dec-2020
Lufthansa

Lufthansa
Booking date: On or before 05-Mar-2020
Travel dates: Up to 30-Apr-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)

Booking date: From 06-Mar-2020 to 31-Mar-2020
Travel dates: Up to 30-Apr-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
    • Amended travel date should be before 31-Dec-2020
    • Tickets should be unused
Flynas

Flynas
Booking date: No restrictions
Travel date till 30-Apr-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
    • Amended travel date should be on or before 05-Oct-2020
    • Only 1 change permissible per PNR
Ethiopian Airlines

Ethiopian Airlines
Booking date: No restrictions
Travel date till 30-Jun-2020

  • Free Cancellations allowed (penalty charges waived off)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
    • Amended travel date should be before 31-Dec-2020
Air Mauritius

Air Mauritius
From India → To Anywhere
From Anywhere → To India

Booking date: till 30-Apr-2020
Travel date till 30-Jun-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Rwanda Air

RwandAir
Booking date from 09-Mar-2020 till 30-Apr-2020
Travel date till 30-Apr-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Phillipine Airlines

Philippine Airlines
Booking date till 31-Mar-2020
Travel date: No restrictions

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off the fare difference will apply)
    • Changes are permissible up to 7 days prior to departure
    • Only 1 change permissible
KLM Royal Dutch Airlines

KLM Royal Dutch Airlines
Booking date till 31-Mar-2020
Travel date: till 31-May-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Biman Bangladesh Airlines

Biman Bangladesh Airlines
From UAE → To Bangladesh
From Bangladesh → To UAE

Booking date: No restrictions
Travel date: On or before 31-Mar-2020

  • Free Cancellations allowed (penalty charges waived off)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Virgin Atlantic Airlines

Virgin Atlantic Airlines
Booking date: On or before 19-Mar-2020
Travel date: On or before 31-May-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
United Airlines

United Airlines
Booking date: On or before 02-Mar-2020
Travel date: On or before 31-May-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)
  • New travel date should be before 31-Dec-2020
  • An amendment should be done before 31-Dec-2020 or 12 months from original booking date, whichever earlier
China Southern

China Southern
Booking date: On or before 24-Jan-2020
Travel date: On or before 10-Jun-2020

  • Free Cancellations allowed (penalty charges waived off by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Kenya Airways

Kenya Airways
Booking date: No restrictions
Travel dates: Up to 31-May-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Qantas

Qantas Airways
Booking date: No restrictions
Travel date: On or before 31-May-2020

  • Free Cancellations allowed (penalty charges waived off)
  • Free Amendment not allowed (penalty charges waived off, fare difference will apply)
Qatar Airways

Qatar Airways
Booking date: No restrictions
Travel date: On or before 30-Sep-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)
  • Changes are permissible 3 days prior to departure
Scandinavian Airlines

Scandinavian Airways
From Scandinavia, US, and Asia → To Scandinavia, US, and Asia
Booking date: From 05-Mar-2020 to 19-Mar-2020
Travel date: On or before 31-Aug-2020

  • This is not applicable for flights wholly within Scandinavia
  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Srilankan Airlines

Srilankan Airways
Booking date: On or before 31-Mar-2020
Travel date: No restrictions

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
  • New travel date should be on or before 31-Dec-2020
  • Only 1 change permissible per PNR
Pakistan International Airlines

Pakistan International Airways
Booking date: No restrictions
Travel date: From 16-Mar-2020 to 05-Apr-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)

Booking date: No restrictions
Travel date: From 22-Mar-2020 to 28-Mar-2020

  • Free Cancellations allowed (penalty charges waived off)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Thai Airways

Thai Airways
Booking date: No restrictions
Travel date: No restrictions

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply) Free date change allowed for travel within 15-Dec-2020
Saudi Airlines

Saudi Airways
Booking date: On or before 31-Mar-2020
Travel dates: On or before 15-Apr-2020

  • Free Cancellations allowed (penalty charges waived off)
  • Free Amendment not allowed.
Malaysia Airlines

Malaysia Airlines
Booking date: till 31-Mar-2020
Travel dates: On or before 21-Apr-2020

  • Free Cancellations not allowed
  • Free Amendment allowed up to 31-Dec-2020 (penalty charges waived off, the fare difference will apply)
Cathay Pacific

Cathay Pacific
Booking date: till 17-Mar-2020
Travel dates: up to 31-May-2020

  • Free Cancellations allowed (penalty charges waived off)
  • Free Amendment allowed (penalty charges waived off, THEfare difference will apply)
Cathay Dragon

Cathay Dragon
Booking date: till 17-Mar-2020
Travel dates: up to 31-May-2020

  • Free Cancellations allowed (penalty charges waived off)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Cebu Pacific

Cebu Pacific
Booking date: No restrictions
Travel dates: Upto 14-Apr-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
  • For flights canceled by the airline, the passenger is eligible for a full refund. For voluntary cancellations, full refund in form of travel fund available
Alitalia

Alitalia
From Italy → To Anywhere
From Anywhere → To Italy

Booking date: On or before 04-Mar-2020
Travel dates: Up to 03-Apr-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)
  • Amended travel date should be before 30-Jun-2020
Air Astana

Air Astana
Booking date: On or before 31-Jan-2020
Travel dates: till 15-Apr-2020

  • Free Cancellations not allowed (penalty charges applicable)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)
Virgin Australia

Virgin Australia
From Sydney → To Hong Kong
From Hong Kong → To Sydney

Booking date: No restriction
Travel dates: till 30-Apr-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
  • Changes are permissible 1 days prior to departure
  • Only 2 change permissible per PNR

Booking date: No restriction
Travel dates: till 30-Jun-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
  • Changes are permissible 1 days prior to departure
  • Only 2 change permissible per PNR
Korean Air

Korean Air
Booking date: till 10-Mar-2020
Travel dates: till 31-Mar-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
Jet Star

Jet Star
Booking date: till No restrictions
Travel dates: till 31-May-2020

  • Free Cancellations allowed (penalty charges waived off)
  • Free Amendment not allowed (penalty charges waived off, the fare difference will apply)
  • Travel vouchers can be redeemed in one booking only within 6 months of issue, for travel within 12 months of new booking date
Emirates

Emirates
Booking date: till 31-Mar-2020
Travel dates: No restrictions

  • Free Cancellations not allowed (penalty charges applicable)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)
  • An amendment should be done within 1 year from date of booking
Etihad Airways

Etihad Airways
Booking date: between 8-Mar-2020 to 7-Apr-2020
Travel dates: No restrictions

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
  • Only 1 change permissible per PNR

Booking date: No restriction
Travel dates: Up to 30-Jun-2020

  • Free Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges and fare difference waived off)
  • Changes can be made to the date or destination
  • New travel date should be on or before 30-Jun-2020
  • Only 1 change per PNR
Trujet

Trujet
Booking date: No restrictions
Travel date between 25-Mar-2020 to 31-Mar-2020

  • Free Cancellations allowed (penalty charges waived off by the airline)
Aeroflot

Aeroflot
Booking date: On or before 31-May-2020
Travel dates: No restrictions

  • Free Cancellations allowed (penalty charges waived off)
  • Free Amendment allowed (penalty charges waived off, fare difference will apply)
  • Amended travel date should be before 31-Dec-2020
Silk Air

Silk Air
Booking date: On or before 15-Mar-2020
Travel date: On or before 31-May-2020

  • Fre Cancellations not allowed (penalty will be charged by the airline)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)
  • New travel date should be on or before 31-Mar-2021
China Southern

China Southern
Booking date: On or before 24-Jan-2020
Travel date: On or before 10-Jun-202

  • Free Cancellations allowed (penalty charges waived off by the airline)
  • Free Amendment allowed (penalty charges waived off, the fare difference will apply)

If your booking isn’t eligible policies and terms published by the airlines will continue to be updated in the coming weeks. If your travel dates are further out,

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